面包物语集团欢迎您
at the BreadTalk Group
*Listed as Top 200 Singapore's Best Employers 2022, by The Straits Times and Statista*
加入我们的大家庭
聆听他们的故事
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从心出发
在面包物语集团,我们不仅是工作,我们也有玩乐的时候 。
我们支持员工从心出发,活得适意而满足。他们能随意参与集团旗下不同品牌发起的活动,或是员工自发的小型郊游活动,鼓励他们在工作之外结伴 。
除了提供带薪义工假外,我们还与各种福利组织建立了牢固的合作伙伴关系,为具有各种技能的员工提供有意义的志愿服务机会,以自己的方式做出贡献。请点击此处查看我们回馈社会的活动 。
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超越自我
敏涵自小就喜欢画画,如今更将自己的爱好和想法转化成现生活中的概念。毕业于南洋艺术学院的敏涵,目前带领着烘培部的创意团队,为烘培部的餐饮概念提供创意方向。无论是确保产品的拍摄美感,还是让消费者会心一笑的逗趣设计,都是他的创意思维的体现。下一次如果您经过任何一家面包物语,别忘了进一步欣赏敏涵的作品!
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传授知识
林姐是为大家所熟悉的名字,她一开始是在威士玛广场的土司工坊担任咖啡师傅,那也是本地第一家在2005年开设的土司工坊。林姐热心的性格和专业的态度,都让同事纷纷向她咨询工作上的建议。林姐将自己在泡制咖啡的技艺归功于集团所给予她的栽培,让她有机会到不同国家上课学习,自我提升。
她对于泡制咖啡的热忱,反映了她对顾客的用心。在公司的这十年,她栽培了多名“弟子”,在新加坡80间土司工坊传授泡制美味咖啡的技巧。
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创建职业发展技能
张优俐是在2010年加入面包物语的,她当时是名初级客户服务助理,而五年后的今天,她成为了面包物语最年轻的分行经理。
她说很多面包物语的顾客都成为了她的朋友,她回忆起有一次一位顾客不小心把为儿子订制的生日蛋糕砸坏了,她立即以店里的另一款蛋糕替换,现场再进行订制。
她说这一路上有多位很好的导师给予她鼓励和指导,所以即使在餐饮业工作不轻松,但她却有很大的满足感。
It’s not just all work and no play at the BreadTalk Group.
We support our employees’ involvement in the cause that is closest to their hearts, whether it is participating in events initiated by the different brands under the group, or small outings to volunteer with fellow colleagues and bond outside of work.
In addition to providing paid volunteer leave, we have forged strong partnerships with various welfare organizations to provide meaningful volunteering opportunities for our staff with diverse skill sets to contribute in their own ways. Click here to view other ways we give back to the communities we live and work in.
Meng Han loved sketching as a child and has transformed his passion and ideas into real-life concepts. A graduate from the Nanyang Academy of Fine Arts, Meng leads a team of creatives at the Bakery Division, providing creative direction for the Bakery Division’s wide-range of dining concepts – from ensuring the right art direction to be executed for a photography set up to working on quirky designs to be executed that puts a smile on consumers’ faces. Take a closer look at his work the next time you pop by any BreadTalk!
Lin-Jie, as she is affectionately known, started her career as a Coffee Master herself with the very first Toast Box store at Wisma Atria in 2005. Her warm personality and professionalism have drawn many of her team mates who look to her for advice. Lin-Jie dedicates her success to the numerous opportunities the Group has provided her to fuel her coffee passion, where she has travelled to various countries to attend courses and upgrade her skills.
Her strong passion in coffee brewing at Toast Box reflects her commitment to deliver consistent quality to her customers. Having been with the company for the last 10 years, she has trained many of her "disciples" at the 80 toast box stores in Singapore.
You Lee joined BreadTalk as a Junior Customer Service Assistant in 2010. 5 years later, You Lee is now the youngest Branch Manager at BreadTalk.
Many of her customers have grown to become her friends over the years. She recalls the satisfaction she felt when she managed to help a customer who accidentally dropped a customised birthday cake for her son’s birthday party with another personalised cake on the house.
Having good mentors along the way has spurred her on in the Food & Beverage industry, which can be tough at times but definitely rewarding!
与我们成长
为我们的烹饪团队提供研发与发展,以及技术的培训
我们开发了培训计划,来鼓励我们的团队了解行业的最新发展。
为门店运营员工提供零售与服务的优质训练
我们认为培养高质量的服务技术是必须的,因为这能提高员工的办事效率,让他们在工作岗位上更加有自信。
为管理团队特制领导课程
为了强化员工在岗位,领导能力和营运操作的技能,我们特制了领导课程,让他们成为餐饮业的专才。
海外特许经营员工的培训计划
为了让集团的海外业务顺利拓展,我们为海外特许经营员工提供培训,让他们掌握必要的知识和技能。
我们的课程和项目都获得了政府机构,例如新加坡标准、生产力与创新局和新加坡劳动力发展局的鼎力支持。
获认可的培训中心
在2015年4月1日,面包物语集团的培训学院获得了新加坡国家工艺教育局的批准,成为了该学院认可的培训中心,这让学院成为新加坡第一间能颁发糕点和烘焙NITEC文凭的外部机构
管理培育计划
MAP是一项管理培育计划,主要是让工作表现出色的员工,有机会在集团的不同部门学习的新技能,充实自己的事业。MAP在2015年正式推出,最初目的是吸引高等学府的毕业生,如今已将计划扩展至集团内部,是培育集团内部人才的管道。这包括了从各个单位和部门精选的潜力人选。一旦被主管提名推荐,将会进行一系列的训练,实习和浸入活动,进而发觉与探索对工作的喜好与志向,能有效的规划员工的事业生涯。这一部分是集团对于栽培下一代领导者所持续做出的承诺,而他们将带领集团在未来的发展中更上一层楼。
技能创前程在职培训计划
作为新兴餐饮业的行业领导者,面包新语集团有计划配合“技能创前程”在职培训计划。“技能创前程”在职培训计划是由劳动力发展局成立的,目的是为了让每一个新加坡人都有提升自我的机会。与我们自家的实习学员管理计划相同,在职培训计划下的理工学院实习生,将通过为期15个月的实习,来锻炼他们的技术技巧。在行业拥有丰富经验的导师的带领下,其中表现优秀的实习生将会有机会到海外参加三个月培训,并将逐渐在研究与开发团队和质量保证团队担任要职。